The Greenwood Library provides virtual reference services via multiple technologies. To access our virtual reference services, see the Ask a Librarian page.
Priority is given to Longwood students, faculty and staff for research questions. If you are not affiliated with Longwood, you may want to consult your local public library.
The Library does not keep a log of completed reference transactions in any format including instant messaging, e-mail, telephone or face-to-face. Portions of transactions may be retained and distributed within the Library for training purposes. In such cases we will take due care to remove any element of the transaction that might lead to the personal identification of the user.
Only authorized users (Longwood students, faculty, and staff) may be given access to material from databases with restrictive licenses.
The reference staff answers questions pertaining to research strategy and location of materials and services within the Library. The reference staff may not:
In order to make the virtual reference transaction satisfying for all parties concerned, users should observe the following guidelines:
The virtual reference staff reserves the right to refuse service to anyone who fails to observe these guidelines.
Approved January 2007
Updated August 2010
