What do you do?
As a Property Manager with The Bozzuto Group, I manage the day-to-day operations of a Class A multifamily community in Washington, DC. I am charged with inspiring my team to effectively execute sales, marketing, and operational activities to achieve budgeted occupancy and resident retention goals, as well as to cultivate and maintain strong, loyal relationships with all constituents - owners, residents, employees and vendors to create a true sense of community and to provide five-star service.
What is the best part of your job?
Being able to provide sanctuary to my residents, and to give back to the community as a whole is the best part of my job. I’m so fortunate to be part of an organization that truly values this. By way of an incredible company culture, I am supported in my endeavors to creatively problem-solve to maximize net operating income while maintaining our exceptional level of service. Since taking over my particular asset in November 2018, I’ve challenged my team to partner with a different charity each month to elevate as many lives as possible – not just our residents'. We’ve successfully partnered with Suited for Change, Move for Hunger, The Equality Federation, Alex’s Lemonade Stand, and we are working with other organizations to finish 2019 strong. I am also one of Bozzuto’s team captains for JDRF’s annual Real Estate Games, held every June.
What skills are necessary for your industry?
Property Management is literally a little bit of everything – I’m responsible for financial reporting, online reputation management, sales, marketing, presentations to clients, career pathing for my team, overseeing the physical maintenance of the building, vendor management, and leading an exceptional team of service-driven individuals.
What do you wish you knew in college to prepare you for life?
I believe A. A. Milne said it best in Winnie-the-Pooh: “you're braver than you believe, and stronger than you seem, and smarter than you think."