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Attendant Care Services
General Information
Responsibility for attaining, training, supervising, payment, and  
possible replacement belongs to the student receiving care.
 
What is Attendant Care?
Attendant care can range from minor duties such as light cleaning or laundry needs to advance care such as bowel and bladder assistance. Attendants are sometimes roommates.  This situation is most preferable for freshmen students living in residence halls. Attendants can also be arranged on a "drop-in" basis. An individual may even choose to hire more than one person to be an attendant at the same time. Another option for attendant care is health care agencies. You must have your attendant care arranged prior to moving into university residence halls or apartments. 
Who Pays for Attendant Care?
Responsibility for payment of attendants is left to the individual receiving the care; however, in most cases, payment is covered by Vocational Rehabilitation (VR). The hourly wage for attendant care through VR is typically $9.00 per hour. Your care level will be determined by you and your VR counselor. For those who are not VR clients, you could pay an attendant less or more than the prevailing rate. VR clients are responsible for all paperwork necessary to ensure his/her attendant gets paid. When you choose an attendant, the first thing that you need to do is submit an authorization form to VR for that attendant. This will authorize that attendant to get paid by VR.. It is crucial that financial arrangements be understood both by the student and the attendant before the attendant begins to
assist the student. 
How to Find an Attendant
ODSS will supply, when possible, a list of prospective attendants, but the responsibility for the hiring of that attendant, and any future attendants, is that of the student.
A second option is advertising. You might advertise in your hometown newspaper, the campus paper the Rotunda or the Farmville Herald (434-392-4151).
How ODSS Can Assist
Before a prospective student with personal care needs enrolls at Longwood the Office of Disability Support Services (ODSS) and the student will discuss attendant care policies and procedures. Some students will need no assistance, some may need minimal help, while others may need a greater degree of attendant care. A student should not underestimate his/her abilities or potential; neither should he/she fail to honestly identify those routines and activities that do need assistance. ODSS will supply, when possible, a list of prospective attendants, but the responsibility for the hiring of that attendant, and any future attendants, is that of the student. ODSS can do the following to assist the student:
1. Assess need and amount of attendant care required;
2. Supply the student with a list of individuals who have expressed an interest in being an attendant; 
3. Supply information on methods other students have used in finding attendants;
4. Provide information regarding techniques of recruiting, screening, hiring, training, and supervision of attendants; and,
5. Serve as a liaison with VR regarding attendant care matters.
Attendant Care Living Arrangement
Some disabled students and their attendants choose to live together in the same residence hall room or off-campus location (live-in). This arrangement can work particularly well for freshmen and students new to Longwood. Some attendant situations are non-roommate arrangements (drop-in). Residence hall live-in attendants must be Longwood students and of the same sex. This is not true for off-campus attendees. Need and personal preference will help determine living arrangements.
Determination of Care Levels
Five care levels have been set according to the amount of assistance needed by the student with the disability. The Office of Disability Support Services can advise the student in determining which are level is appropriate. All attendant care situations will not fit neatly into these five categories. However, this system provides an adequate amount of accuracy and flexibility in arranging for attendant care. The recommendation will be based on one of the following levels: 
Level One
Average of one hour per day of attendant care services. These services might include room cleaning, washing and drying of clothes, assistance to and from the shower, and some other minor maintenance functions the disabled student is unable to perform. 
Level Two

Average of two hours per day of attendant care services. This will include low level quads and others who need transfer assistance but have at least semi-independence in bowel and bladder care. 

 

Level Three
Average of three hours per day of attendant care services. This involves quads and others with severe disabilities who have gained independence in some areas of health care (teeth, hair, pills, washing, etc.). This attendant service may include dressing, transfer, personal hygiene, and bowel and bladder care. 
Level Four
Average of four hours per day of attendant care services. Involving most high level quads, this service includes transfers, dressing, hygiene assistance, bowel and bladder care, some meal assistance, as well as the items covered above. 
Level Five
Average of five hours per day of attendant care services. This involves students with less self-independence than at level four. This may include feeding and catheterization, as well as the items covered above. 
A student and parent(s) or current attendant should complete the attendant care checklist that follows to get a good idea of which level of care would be the most appropriate. You will want to discuss care needs with your Vocational Rehabilitation counselor, as this is
generally the source of payment. 
Attendant Care Checklist 
The following checklist is for the purpose of planning care routines and setting up expectations and responsibilities between the attendant and the attendee. It is very important that the attendee check all items necessary for his/her care. This information is used to determine the appropriate care level. A copy of this should be shared with your attendant. 
Dressing Bathing 
____Underwear ____Shower - Frequency___ /week
____Pants, slacks, dress ____Bedbath - Frequency___ /week 
____Corset, girdle ____Wash hair 
____Shirt, blouse ____Wash upper body
____Tie, belts ____Wash lower body 
____Socks, stockings ____Dry body
____Shoes ____Push to & from shower
____Braces, prosthesis ____Other
____Other
Personal Hygiene Transfer 
____Brush teeth ____Full body lift
____Brush, comb, style hair ____Standing (pivot) transfer
____Wash face ____Minimum transfer assistance 
____Shaving ____Bed to wheelchair 
____face ____legs ____underarms ____Wheelchair to bed
____Clip nails ____ Bed to shower chair 
____Apply cosmetics, deodorant, powder ____Shower chair to bed
____Change sanitary napkin/tampon ____Wheelchair to toilet seat
____Care of pressure sores ____Toilet seat to wheelchair
____Dispense medicine /____day ____Other 
____Other
Bowel and Bladder Care   Miscellaneous
Bowel ____Food cut 
____Suppository - frequency____ /week ____ Feeding 
____Digital Stimulation ____Laundry 
____Manual removal  ____Room clean-up
____Colostomy care  ____Positioning in bed
Bladder ____Getting books
____Indwelling ____materials ready
____Change____ /week &____ daily ____Packing, unpacking clothes
____Irrigate /____day  ____ Transportation 
____External Change /____day ____ Other 
____Empty leg bag
____Rinse leg bag 
____Rinse bed bag
____Change disposable protective shield
____Change sheets if necessary
____Other
It is very important that the student and the attendant communicate honestly and effectively. It is crucial that what is expected of the attendant, and the financial arrangement, be understood, and agreed to, by both the student and attendant before the attendant begins to assist the  student.
Resources
For further information regarding attendant care services, please consult one of the following resources. While this list certainly does not include all resources available, these sources can provide a more detailed explanation of attendant care services and issues.

Websites:

American Disabled for Attendant Care Program

Caregiver Survivor Resources

Books: 
Avoiding Attendants from Hell: A Practical Guide to Finding, Hiring, and Keeping  Personal Care Attendants, by June Price 
Home Health Aides: How to Manage the People Who Help You, by Alfred H. DeGraff