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Financial Aid Overview

Financial Aid Overview (powerpoint)

Policy Regarding Release of Student Information

The staff in the Office of Financial Aid is committed to our students' right to have their identity protected. For this purpose, we will now ask students for a picture ID, the last four digits of their Social Security Number, and their date of birth before discussing or releasing any personal financial aid information to them. We will expect anyone else who has questions regarding a student's personal financial aid information, and is listed on the student's release of information form, to be able to provide this same information.

The Office of Financial Aid understands that parents are an integral part of the student's financial aid process. To assist you in navigating through this process, we have created a list of most often asked questions and the answers (FAQ). If you have other questions, please feel free to contact our office at finaid@longwood.edu or 1.800.281.4677. Please remember that most student education information is protected by the Federal Family Education Rights and Privacy Act (FERPA). If a student wants a parent, or someone else, to discuss their financial aid or other education information with a financial aid staff member, the student must complete and return an Information Release Consent Form. This has to be completed in the Registrar's Office.


Computer Purchase

laptopThe cost of the computer is included in the student's financial aid budget. The student must actually purchase the computer from their provider and would then be reimbursed with financial aid, provided they have secured enough funds through the award process to receive a refund.

For billing information, please visit Cashiering and Student Accounts.



All correspondence is sent to the student's Longwood e-mail address. Students should check this email account on a regular basis.


Forwarding of Emails

Students can have general emails from the Office of Financial Aid forwarded to their parents' or some other email address. Steps for forwarding Emails to Parents (pdf)


Award Notification

New students are sent a financial aid award letter via the U.S. Postal Service by the last week in March. Returning students are awarded by the end of May and those awards are posted to the student's myLongwood portal. Students are notified by their Longwood e-mail address when financial aid awards have been offered. Parents may access this information with the student. The student must take action (accept or decline) on each award offered.


Amount of Financial Aid 

After review of student eligibility, most students will be offered enough financial aid (through Grants, Scholarships, and Loans) to cover the student's bill, and may provide assistance for books, supplies, transportation, the computer, and personal expenses. Therefore, the aid awarded may be more than the actual bill. PLEASE NOTE: Work/Study award is NOT credited toward the billing statement. Student is paid by check for time worked per month.


Expected family contribution (EFC) 

This figure is calculated by the Federal Processing Center when you file the FAFSA. It is used by the Office of Financial Aid to help determine what types and amounts of aid to offer. It is NOT the amount you are expected to pay the University.



If selected for the verification process, any aid will be an award estimate until all verification documents have been received and reviewed by the Office of Financial Aid. The student will be notified by his/her Longwood e-mail address when these documents are required. (Documentation required will be a verification worksheet and tax return transcripts.)


Reduction of financial aid award

The initial financial aid award is based on full-time enrollment during both semesters of the academic year. Less than full-time enrollment may result in a reduction in one or more financial aid awards. To be considered full-time, undergraduates must be enrolled in at least 12 credit hours and graduates must be enrolled in at least 9 credit hours. Should you take less than the minimum credit hours to be considered full-time, your award will be adjusted. You must be at least half-time to receive federal aid*. To be considered half-time, undergraduates must be enrolled in at least 6 credit hours and graduates must be enrolled in at least 5 credit hours.

*Pell grant recipients may be eligible for the Pell grant with less than 6 credit hours of enrollment



No Aid/SAP

No aid is awarded to students who are not meeting the financial aid Satisfactory Academic Progress (SAP) standards as required by Federal regulations. (This includes parent loans.) Please see the SAP policy. Private loans may be available, but the student must have a credit-worthy cosigner.


Parent Loan for Undergraduate Students (PLUS)


Only parents may apply for this loan to help offset the remaining balance of aid needed for an academic year, up to the cost of education. Apply at www.studentloans.gov.

There are two parts to the PLUS loan: the actual loan application and the Master Promissory Note. 

Please follow these steps:

  1. The student must accept the parent loan in their aid package on the My Longwood portal, here are the instructions: (http://www.longwood.edu/assets/financialaid/accpetawardofferflyer.pdf)
  2. The parent must go to www.studentloans.gov, log in using the parent's information.
  3. Choose "Apply for a PLUS loan". This is the actual loan application. Follow through all sections of the application, at the end of the applications the parent will be asked if they authorize for the Department of Education to check their credit. At this time your Parent will know if the loan has been approved or denied. (Here is a link if you need additional information about the Parent PLUS loan http://www2.ed.gov/offices/OSFAP/DirectLoan/parent.html)
  4. Sign a Master Promissory Note.




What Are My Options If I Am Declined the PLUS loan?

You may either obtain an endorser, or you may choose to document extenuating circumstances relating to the reason you were declined. Contact the school's financial aid office as soon as possible to let them know whether you plan to pursue a Direct PLUS Loan by obtaining an endorser or submitting documentation of extenuating circumstances. If you decide not to pursue a Direct PLUS Loan, the school's financial aid administrator may be able to provide information concerning other options to assist you with paying for your or the student's education.

Obtain an Endorser

An endorser is someone who does not have an adverse credit history and agrees to repay the loan if you do not repay it. If you are a parent borrower, the endorser may not be the student on whose behalf you are requesting the Direct PLUS Loan.

If you choose to obtain an endorser, the endorser may complete the endorser addendum on our secure StudentLoans.gov Web site. To complete the endorser addendum online, the endorser will need the borrower's last name and either the endorser code (if you completed a Direct PLUS Loan Request) OR the Loan/Award Identification Number and a FSA ID. If you completed a Direct PLUS Loan Request, the endorser code may be found in the confirmation email you received or may be found by logging in to the StudentLoans.gov Web site and selecting "Direct PLUS Loan Requests" located on the left navigation bar. If you did not complete a Direct PLUS Loan Request, the Loan/Award Identification Number may be obtained from the school. If the endorser does not have an FSA ID, they may obtain one by visiting the FSA ID Web site at www.pin.ed.gov.

Document Extenuating Circumstances

Document to the satisfaction of the U.S. Department of Education that: The information causing the adverse credit decision is incorrect or has been corrected. OR There are extenuating circumstances relating to the adverse credit history. (Note: Endorsers aren't eligible for this option.)If you believe there are extenuating circumstances related to the adverse credit information that should be considered in evaluating your eligibility for a Direct PLUS Loan, you may begin the process in one of two ways:

Log in to StudentLoans.gov and select "Document Extenuating Circumstances" on the left navigation bar. Follow directions. Applicant Services will contact you with further instructions.

Contact Applicant Services between 8:00 AM to 8:00 PM, Eastern Time, Monday through Friday. Applicant Services may be reached toll-free, at 1-800-557-7394.