FAQ

Who is Eligible to Use the Student Health Center (SHC)?

Enrolled students who have paid the comprehensive fee and who provide a complete immunization record within the timefrane required by law. Students are seen for health problems/ concerns by appointment. Call 434-395-2102 for an appointment with a clinician.  We make every effort to provide timely access to care.  For medical emergencies, students call 911.

Clinicians at the Student Health Center (SHC) evaluate and treat common health problems such as: bronchitis, ear infections, strep throat, flu, mono, urinary infections, sexually transmitted infections, headaches, allergy symptoms, skin rashes, colds, pinkeye, minor burns, uncomplicated depression, and anxiety.  For patients with complex chronic medical problems (diabetes or asthma), it is in the best interest of the student to continue with their primary care or specialty provider.   We will, however, evaluate students for related or urgent conditions pertaining to their chronic condition.

What services do you offer?

  • The Student Health Center (SHC) offers clinical, preventative. We evaluate and treat common health problems such as bronchitis, ear infections, strep throat, flu, mono, urinary infections, sexually transmitted infections, headaches, allergy symptoms, skin rashes, colds, pinkeye, minor burns, depression, and anxiety.  The Student Health Center (SHC) does not manage chronic medical problems such as diabetes or asthma.  However, if a student has an acute problem related to a chronic medical condition she or he can seek assistance from the Student Health Center (SHC) on a case by case basis.
  • Wellness Wednesdays! We have a partnership with the Prince Edward Health Department to provide contraceptive health and Sexually Transmitted Illnesses testing on the 4th Wednesday of the month during the academic year (at the Prince Edward County Health Department). 

Who will I see if I come to the Health and Wellness Center?

  • The Center operates under the overall clinical direction of a local, licensed physician who functions as the Medical Director.
  • Advanced Practice Clinicians (nurse practitioners, and physician assistants) assess and treat many common acute health conditions affecting the college health population, which may also be seen in a family physician's office. In Virginia, Advanced Practice Clinicians can prescribe medications. Some health problems will be referred to the emergency department or a local physician or health care specialist. For example, severe abdominal pain, severe asthma attacks, fractures, dental problems, eye problems, etc... Clinicians consult with the Medical Director.

Do I need an appointment?

NO! We do encourage you to make an appointment to help keep the Student Health Center (SHC) moving efficiently and effectively. By making an appointment students will decrease their wait time to see a provider.

Call (434) 395-2102 to schedule an appointment or visit our Student Health web portal. We accept walk-ins and will make every effort to provide timely access to care. 

See our Attendance Policy

How much will it cost me to see a clinician?

The Student Health Center (SHC) fee is automatically included in the comprehensive fee collected with your tuition at the beginning of the semester. There is no charge to see a clinician. However, covered office visits and laboratory procedures will be charged to your personal or family health insurance. This may result in a minor fee begin billed to students. Off-site services such as prescriptions, visits to the emergency department or other health providers, hospitalization, injections, and laboratory tests etc...are the student's responsibility.

Does the university have an insurance policy that I can purchase?

The University does NOT have its own insurance policy that students can purchase. A complete list of providers that DO insure Longwood students is available on the page under Student Resources. 

What accommodations are available for those with asthma/allergies and those who have concerns regarding air quality?

For students who have asthma/allergy conditions or those concerned about general air quality, air conditioning that is available in Longwood housing is medically not as useful as are air purification devices due to the type of filters used in window air conditioning units and the time-limited provision of central air in air-conditioned residence halls. Students with asthma/allergies or those with concerns about general air quality may purchase and bring a UL approved, freestanding, vent-free air purification device for personal use.

Do you write "excuses" for missed classes or employment?

The Student Health Center (SHC) does NOT write medical excuses. We will provide documentation as part of recommended treatment in very limited instances when students need to be taken out of classes:

  • Students who are sent home by the Health and Wellness Center (i.e. communicable disease)
  • The Dean of Students is notified with written permission when a student is sent home
  • Students who are told by our clinicians to go on bed rest or to limit physical activity.
  • Treatment documentation is given directly to the student.

We do have a checkout slip that is available at the time of checkout and upon request.  This form includes; date, time of visit and will be signed by a Student Health employee to verify the visit. This is not an “excuse”, it is up to each individual professor whether or not the absence is excused.  Students need to contact each of their professors individually to make them aware of their situation and to follow up on any missed work to make up.

What do I do if I have an emergency?

In a case of emergency, please call 911 or Campus Police at 434-395-2091.

Can I get involved with the Student Health Center (SHC)?

The Student Health Center (SHC) offers opportunities for students to become involved through the Clinical Practicum Site for Longwood Nursing Students.

Are my visits to the Student Health Center (SHC) confidential?

No one has access to your records without written permission from you. The only exception would be by law. If parents or faculty call, information cannot be shared without the student's written consent. ALL visits made to the Student Health Center are kept strictly confidential.

Do you give allergy shots?

Allergy clinics are available for a fee, click here for details. Students requiring allergy shots are responsible for providing their serum and medical order from their doctor.

Are immunizations required?

YES!

When are health records due?

REMEMBER, health records are due by:

  • Fall Semester July 10
  • Spring Semester January 10

Who Provides the Care?

  • Advanced Practice Clinicians (nurse practitioners & physician assistants) assess and treat many common acute health conditions affecting the college health population, which might also be seen in a family physician's office.
  • In Virginia Advanced Practice Clinicians can prescribe.
  • Some health problems will be referred to the emergency department or a local physician or health care specialist, for example, severe abdominal pain, severe asthma attack, fractures, dental problems, eye problems, etc. Clinicians consult with the University medical director.
  • What should I do if I am referred to another healthcare provider?
    Check with your insurance company to ensure coverage.
    Take your insurance card with you to your appointment.
    Arrange for transportation.
  • Some minor conditions may be evaluated and treated by the center's licensed Registered Nurses.