Report a Security Incident

If you observe or suspect an IT security incident you should immediately report it.

What should I report?

Examples of IT security incidents that should be reported include:

• Unauthorized access to a computer or account
  • Unauthorized attempts to access, i.e. Phishing emails
• Compromises of University data
• Use of a University IT resource for harassment, annoyance, intimidation, etc.
• Violations of University IT policies

How should I report an incident?

• Send an e-mail to abuse@longwood.edu
• Call User Support Services at (434) 395-4357 or email helpdesk@longwood.edu

Please note: For incidents involving threats to health or safety or the theft or vandalism of computers or computing devices, contact Campus Police at (434) 395-2091.

What information should I provide?

Include a complete description of what you have observed or why you suspect an incident.

Also provide:

• Your contact information (name, phone number, e-mail address, department)
• Time and location of the incident
• If your report involves email, forward the message as an attachment (Ctrl + Alt + F) so that the headers and routing information stays intact.
• If your report involves a web page, include the complete URL (web address) and describe the problem.

Learn More

• Computer Security Incidents(pps)
• Computer Incident Response: What Should I Do?(pdf)