Report a Security Incident

If you observe or suspect an IT security incident you should immediately report it.

Learn more:
View and listen to the "Computer Security Incidents" presentation
Read the brochure "Computer Incident Response: What Should I Do?"

What should I report?

Examples of IT security incidents that should be reported include:

·         Unauthorized access to a computer or account

·         Compromises of University data

·         Use of a University IT resource for harassment, annoyance, intimidation, etc.

·         Violations of University IT policies

How should I report an incident?

·         Send an e-mail to abuse@longwood.edu

·         Call User Support Services at (434) 395-4357 or e-mail helpdesk@longwood.edu

Please note: For incidents involving threats to health or safety or the theft or vandalism of computers or computing devices contact Campus Police at (434) 395-2091.

What information should I provide?

Include a complete description of what you have observed or why you suspect an incident.

Also provide:

·         Your contact information (name, phone number, e-mail address, department)

·         Time and location of the incident

·         If your report involves e-mail, forward the complete message including the headers and routing information.

·         If your report involves a web page, include the complete URL (web address) and describe the problem.