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About UsTable of Contents
Organizational Chart
Find out more on our Staff PageWhat is our Mission?Instructional Technology Services believes that you, our customer, are why we are here. Our aim is to provide excellent, customer-friendly service in all of the academic computing labs, in video production, satellite transmission delivery, distance education endeavors, and faculty and staff technology development.
Back to TopHow do I contact ITS?The quickest way to contact us is through User Support Services. Their phone number is 434.395.4357 (H-E-L-P). The User Support Services staff will place a work order for you to the appropriate area of ITS. That work order is logged into the IITS work order system and picked up by an ITS staff member who will then call you. If you wish to speak directly with an ITS staff member, the User Support Services staff can page us. Back to TopWhat can ITS do for me?ITS is here to help you with academic needs (software and hardware) in the computer labs, with satellite downlinks, distance education class schedules and facilities, and faculty and staff training in technology. In addition, our Multimedia Services can assist with video production, sound production, web production and satellite transmissions. Back to TopWhat facilities are available through ITSITS operated 11 academic computing labs, a faculty/staff training lab, a faculty/staff technology center, multimedia services, and the University radio station, WMLU. Back to TopWhat are your working hours?We are open Monday-Friday from 8:00 am - 5:00 pm. The academic computing labs are open seven days a week. The University radio station is on the air seven days a week. Back to TopHow do I place a work order?You may either call the Helpdesk (434.395.4357) or e-mail them at helpdesk@longwood.edu. Back to TopITS
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