It has come to our attention that mail sent from Blackboard to HotMail.com and MSN.com email addresses will not be sent.  We are currently trying to resolve this issue with Blackboard and MSN, but in the meantime, there are four solutions.

1. Preferred Resolution: Use your Longwood Email account that all faculty, staff, and students have.
    
2. Blackboard bulk mail will be dropped directly into the "Junk Mail" folder of your HotMail account.  Open up your Junk Mail folder and choose the button.  It will prompt you to add all future emails from this person into a list that will be delivered directly into your Inbox.  You may wish to check often since HotMail policy may change periodically.
    
3. For instructors or people sending from Blackboard: Be aware of this problem and perhaps contact the student individually to ensure mail is being received using #1 or #2.  
    
4. For regular HotMail / MSN users: Longwood provides you with a yourname@longwood.edu email address.  You can set this account up to be checked through the POP feature in HotMail or MSN using smtp.longwood.edu as your server name with your ID and password information.  
   Note:   HotMail is now charging for this feature.

If you need your Longwood Email information, please contact Longwood's User Support Services in Coyner Hall.  For those unable to stop by or too far to travel to campus, please contact USS at 434-395-4357 to make arrangements. 

We apologize for any inconvenience and will try to get this resolved as soon as possible.  This is unrelated to the recent email change. 

The problem is with relaying. Most institutions (email providers) turn this off due to people using this feature to spoof email addresses. Relaying must be enabled on the mail server in order for windmail (a server mail program) to do its job:

Here is an explanation of relaying is:
Mail relaying is a practice in which e-mail is routed to an intermediate mail server, which then delivers it to the recipient's mail server. Mail relaying is often a legitimate practice. For example, suppose a company with several servers has designated one of them as a mail gateway to the Internet. Any e-mail sent to the company would arrive at the gateway server, then be relayed to the appropriate server for delivery to the recipient.
However, malicious users also sometimes try to perform unauthorized mail relaying. For example, a spammer who has a low-end server and a slow network connection might use mail relaying in order to get someone else's higher-powered mail server and fast network connection to send spam on their behalf. Mail relaying also has been misused to disguise the point of origination for an email. For instance, there have been cases in which threatening e-mails were relayed in order to prevent the recipient from being able to trace where they came from.