The following policies apply to use of computer workstations in the Greenwood Library:

• Computer Login Policy
• Computer Printing Policy
• Unattended Library Computer Policy
• Community Use Policy for Library Workstations

Computer Login Policy

As of May 2005, all users are required to log on before using the Library's computers.

Purpose

The login feature provides a more secure, safe and reliable computing environment.

Procedures

• Longwood faculty, students and staff: You will need to enter your LancerNet ID and your password to access the Library’s computers.
• Community users: You will need to go to the Library's Learning Commons Desk for assistance. Please see Community User Policies and Procedures for more information about Library services available to non-Longwood users.

Frequently Asked Questions (FAQ)

What if I don't know my username and password?

If you have forgotten your LancerNet password, contact User Support Services at 434-395-4357 or go to the User Support Services Office in Coyner Building between 8:30 am and 5:00 pm, Monday - Friday. Otherwise, see a staff person at the Learning Commons Desk.

Do I need to log off the computer?

Yes, if you don’t, your open data files may be available for others to view.

The computer just timed itself out! Now what?

If you log into a Library computer and do not actively use it (e.g., clicking, scrolling, and typing), the computer may log you out automatically and you may lose your data.

Is this a permanent change?

Yes. The Library will continue to provide a more secure, safe and reliable computing environment that is difficult to compromise.

Approved May 2005
Updated August 2010

Computer Printing Policy

See Computer Printing and Photocopying.

Unattended Library Computer Policy

Please do not leave library computers unattended, especially during high-demand computing periods.

If you leave a computer unattended for more than 15 minutes, we reserve the right to:

• remove your materials and take them the Circulation/Reserve Desk's lost and found and
• shut down the computer. Any documents you were working on may be lost.

Leaving a computer unattended under your Longwood Login is a security risk. The Library is not responsible for your property/personal effects.

Approved November 2010

Community Use Policy for Library Workstations

All community users must sign up at the Learning Commons Desk to use the Library’s computing workstations.

You are required to record your name and start time of usage. A staff member will direct you to an available workstation.

• Due to the increased demand for workstations, their use is limited to three community users at any given time. Any user may be asked to show valid Longwood identification.
• Community workstation use is available on a first-come, first-served basis.
• Each community user is allowed up to 30 minutes of workstation use. If no other community user is waiting for a computer when your time is up, you may continue to use the workstation until someone else requests it.
• Only one community user may be on workstation at a time.
• Community users may be asked to relinquish workstations to Longwood faculty, students, or staff at any time.
• Community users may save files to USB storage devices; save to the workstation's public folder and e-mail as an attachment; or burn to a CD. Printing is not available.

The purpose of the sign-up is to gather and compile daily operational statistics. As the Library does not retain sign-in logs, they are to be discarded after recording necessary numeric data.

Please see the Library's Internet Usage Policy for more information.

Approved August 2003
Updated August 2010