As of May 2005, all users are required to log on before using the Library's computers.

Purpose

The login feature provides a more secure, safe and reliable computing environment.

Procedures

• Longwood faculty, students and staff: You will need to enter your LancerNet ID and your password to access the Library’s computers.
• Community users: You will need to go to the Library's Learning Commons Desk for assistance. Please see Community User Policies and Procedures for more information about Library services available to non-Longwood users.

Frequently Asked Questions (FAQ)

What if I don't know my username and password?

If you have forgotten your LancerNet password, contact User Support Services at 434-395-4357 or go to the User Support Services Office in Coyner Building between 8:30 am and 5:00 pm, Monday - Friday. Otherwise, see a staff person at the Learning Commons Desk.

Do I need to log off the computer?

Yes, if you don’t, your open data files may be available for others to view.

The computer just timed itself out! Now what?

If you log into a Library computer and do not actively use it (e.g., clicking, scrolling, and typing), the computer may log you out automatically and you may lose your data.

Is this a permanent change?

Yes. The Library will continue to provide a more secure, safe and reliable computing environment that is difficult to compromise.

Approved May 2005
Updated August 2010