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Reconciling Credits The cardholder must compare the credit documentation provided by the vendor/supplier to the VISA card statement to insure credits are accurately listed on the VISA card statement. If the credit does not appear on the VISA card statement, make a note in the file or on the log and keep the documentation so it can be used when reconciling a subsequent statement. It sometimes takes several months for a credit to appear. Credits must be totaled separately from charges. DO NOT subtract credits from charges. Payment will be processed in full according to the statement balance. |
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