Satisfaction

The Division of Student Affairs at Longwood University is committed to evaluating the various services that we provide to our constituents as a measure of effectiveness. What our primary stakeholders, student, report has value in the evaluation of the individual services and is a critical part of the feedback mechanism.

Topical Non Learning Areas

These are the highlights for both non-learning areas.

Residential Assistants (RAs) Diversity Questionnaire:

25 out of 30 RAs believe that they have received adequate training on diversity
22 out of 30 RAs feel that they have an operational definition of diversity that they can relate to the residence hall or other students
26 out of 30 RAs feel that they received adequate notice of upcoming events
27 out of 30 RAs stated that they had initiated programs addressing diverse themes
Ethnicity was ranked the number one program, followed by sexual orientation, and religion, genders
12 out of 30 RAs stated that they had attended programs sponsored by Multicultural Affairs.
When asked about the biggest diversity challenges at Longwood, 18 RAs stated lack of interest, 16 RAs stated lack of diverse ideas, 12 RAs states lack of diverse students, 8 RAs stated lack of diverse faculty and lack of diverse staff

International Student Exit Questionnaire:

The following represents the highlights of the responses for international students regarding their satisfaction with the Longwood experience.

A total of 34 international students participate in the survey. 14 were Chinese and 20 were European. The Chinese students responded with greater levels of satisfaction than their European counterparts. This can be attributed to the fact that the Chinese students were here for a longer periods of time and that they were paired with students from the International Buddy Program. Additionally, the Chinese students had traveled extensively outside of Farmville; where as the European students have not done as much travel outside of Farmville.

Areas of greatest Satisfaction

Feeling apart of the Longwood community (Chinese and European students)
Care and assistance by International student groups (Chinese and European students)
Academic experience (Chinese and European students)
Relationships with Faculty (Chinese and European students)
Orientation (Chinese and European students)
Roommates (Chinese)
Office of Multicultural Affairs and Support Staff (Chinese students)

Areas of least Satisfaction

Condition of the room when they arrived (European students)
Roommate (European students)
Lack of transportation outside of Farmville (European students)
Travel cost to the airport during spring break (European students)
University rules and regulations (European students)

IV Areas specific to department

Both non-learning areas (Residential Assistant Survey and International Student Exit Survey) are specific to the Office of Multicultural Affairs and International Student Services.