Desk Supervisor Resources
RCL Incident Report FormRCL Incident Report
Desk Supervisor ManualDesk Supervisor Manual
Desk Aide Manual
All Desk Aides are required to read, understand, and adhere to the procedures presented in this manual.
Desk Aide Quiz
The following quiz was developed to assure that Desk Aides have read and understood the Desk Aide Manual. You will only have to complete the quiz if asked to do so by supervising staff members.
- Desk Aide Quiz (pdf)