Longwood University is utilizing an electronic
billing and payment solution, TouchNet Ebill.
2009
SUMMER BILLING INFORMATION
o
All summer charges are now
due. The billing statement generated July 1st includes
your summer course schedule for all registered summer
courses.
o
If you received a refund due
to financial aid prior to July 1st, it may be necessary
to use this refund to pay for summer charges assessed after July
1st.
· Students
with unpaid account balances will have hold flags to prevent
adding/dropping classes and receiving transcripts. If you need to
drop a class and have a hold, you may contact the registrar’s
office at 434-395-2580.
2009 FALL
BILLING INFORMATION
Longwood University will generate Ebill notices on
July 10, 2009 for the fall semester. The bill for fall will be due by
August 7, 2009. Students and their authorized users will receive email
notification when new statements are produced. Students and
authorized users should continue to monitor their “Current Account
Balance” on a regular basis. Any charges incurred after the
initial due date of the semester bill are due when assessed. The account
balance should be maintained at zero after the original semester due
date. Billing statements may be generated on a
weekly basis to adjust for any changes to a student's account.
Late fees of 10% will be assessed on past due balances.
MANAGING THE STUDENT ACCOUNT
Students manage their accounts through My Longwood Portal at this
website https://my.longwood.edu/cp/home/displaylogin
After entering
the LancerNet ID and LancerNet password, Select
the Student tab and click on My Student Account. Read,
scroll to the bottom then “Click here to view your account information”
and enter the Touch Net Payment Gateway.
View your Ebills, make
payments, set up authorized users, sign up for Direct Deposit Student
Loan refunds,
save your ACH draft information (bank routing number and bank account
number), and enroll in the Monthly Payment Plan.
Authorized Users will enter using this website once your student has
established your access. https://studentaccounts.longwood.edu/C20122_tsa/web/login.jsp
Enrollment for the fall Monthly Payment Plan will open on July 10, 2009. Payments for the MPP
fall semester are due on the 1st of
each month from August through November. Enrollment in the
Payment Plan is per semester.
Your monthly payments will be
auto-scheduled upon enrollment in the
plan from your bank account using an Electronic ACH bank draft.
For more information on the
Monthly Payment Plan please see visit
http://www.longwood.edu/studentaccounts/mpplan.htm
PAYMENT METHODS
Discover, Amex, MasterCard (debit or credit) or draft your bank account.
Credit/debit cards are not accepted in our Cashiering Office.
Beginning July 1st, convenience fees of 2.75% will be charged
for on line credit/debit transactions.
ACH bank drafts will be processed without fees.
IMPORTANT NOTES ABOUT PAYMENT METHODS
1. If your payment choice is an ACH draft from
a bank account, please
obtain the correct format for your account number from your bank. Lines of credit, money market accounts, mutual fund accounts, trust
funds, etc cannot be electronically
drafted. Many "savings" accounts cannot be electronically drafted
particularly with credit unions. Please check with your financial institution to verify your account can be
electronically drafted. A $30 fee will be charged for any items returned
by your bank regardless of the reason.
2. If your payment choice is
a debit card, please inquire with your
bank concerning any daily dollar limits.
3. Longwood University may process personal checks received in our drop box
or in the mail as electronic checks via the Automated Clearing House
(ACH) Network. For reconciliation purposes, this debit will not appear
as a paper check on your bank statement. The debit will be listed as an
ACH payment. Your original check may not be included with your
bank statement. You may remit payment by check to Longwood University,
Cashiering and Student Accounts, 201 High Street, Farmville, Va. 23909.
4. If
you do not wish to have your account electronically debited, please mail
your payments to Longwood University Processing Center, 201 High Street,
Farmville, Va. 23909.
Direct
Deposit Information for credit balance refunds created by student
loans only may be entered using the
Payment Profile page. Choose the Refunds tab to set up your
refund account, and begin receiving your student loan refunds electronically. Select
Add a Payment Method, Choose Bank Account, enter the banking
information (please verify your banking information with your bank prior
to entering your bank account number) and check the refund option. You may change your
information using the same steps.
If you
wish to change any payment methods, use the tab My Profiles, then
Payment Profiles. Enter your new payment method and save.
If you are
enrolled in a Payment Plan and wish to change your auto scheduled
payment method, follow the procedures above then use the Payment Plan
tab to associate the new payment method with the MPP payments.
If you
have further questions, please contact LU Student Accounts Office @
1-800-281-4677, option #4 or email studentaccounts@longwood.edu.
