2010 SPRING
BILLING INFORMATION
Longwood
University will assess 2010 spring charges and our first Ebill
notice for spring on December 7, 2009 with a due date of January 8,
2010.
Students and their authorized users will receive email
notification when new statements are produced. Students and
authorized users should continue to monitor their “Current Account
Balance” on a regular basis. Any charges incurred after the
initial due date of the semester bill are due when assessed. The
account balance should be maintained at zero after the original
semester due date. Billing statements may be generated on a weekly
basis to adjust for any changes to a student's account. Late
fees of 10% will be assessed on past due balances. Students with
unpaid account balances have
hold flags to prevent adding/dropping classes and receiving transcripts. If you need to
drop a class and have a hold, you may contact the registrar’s
office at 434- 395-2580.
MANAGING THE STUDENT ACCOUNT
Students manage their accounts through My Longwood Portal at this
website https://my.longwood.edu/cp/home/displaylogin
After entering
the LancerNet ID and LancerNet password, Select
the Student tab and click on My Student Account. Read,
scroll to the bottom, “Click here to view your account information”
and enter the Touch Net Payment Gateway.
View your Ebills, make
payments, set up authorized users, sign up for Direct Deposit Student
Loan refunds,
save your ACH draft information (bank routing number and bank account
number), and enroll in the Monthly Payment Plan.
Authorized Users will enter using this website once your student has
established your access. https://studentaccounts.longwood.edu/C20122_tsa/web/login.jsp
Enrollment for the
spring Monthly Payment Plan
will open December 7, 2009. Payments for the spring semester are due on
December 10, 2009, January 1, 2010, February 1, 2010 and March
1,2010. Enrollment in the
Payment Plan is per semester.
Your monthly payments will be
auto-scheduled upon enrollment in the
plan from your bank account using an Electronic ACH bank draft.
For more information on the
Monthly Payment Plan please see visit
http://www.longwood.edu/studentaccounts/mpplan.htm
PAYMENT
METHODS-
MasterCard, Discover, Amex (debit/credit) and Bank Drafts
(Electronic ACH drafts) are acceptable on line payment methods with
the exception of the payment plan. Payment plan payments are
automatic bank drafts.
Convenience fees of 2.75% will be charged on credit/debit
transactions. Bank drafts (ACH drafts) will be processed without
fees. Credit/Debit cards are not accepted in our Cashiering Office.
Paper checks are accepted in our Cashiering Office (read below).
IMPORTANT NOTES ABOUT PAYMENT METHODS
1. If your payment choice is an ACH draft from
a bank account, please
obtain the correct format for your account number from your bank. Lines of credit, money market accounts, mutual fund accounts, trust
funds, etc cannot be electronically
drafted. Many "savings" accounts cannot be electronically drafted
particularly with credit unions. Please check with your financial institution to verify your account can be
electronically drafted. A $50 fee will be charged for any items
returned by your bank regardless of the reason as prescribed by
the Code of Virginia 2.2-4805.
2. If your payment choice is
a debit card, please inquire with your
bank concerning any daily dollar limits.
3. Longwood University may process personal checks received in our drop box
or in the mail as electronic checks via the Automated Clearing House
(ACH) Network. For reconciliation purposes, this debit will not appear
as a paper check on your bank statement. The debit will be listed as an
ACH payment. Your original check may not be included with your
bank statement. You may remit payment by check to Longwood University,
Cashiering and Student Accounts, 201 High Street, Farmville, Va. 23909.
4. If
you do not wish to have your account electronically debited, please mail
your payments to Longwood University Processing Center, 201 High Street,
Farmville, Va. 23909.
Direct
Deposit Information for credit balance refunds created by student
loans only may be entered using the
Payment Profile page. Choose the Refunds tab to set up your
refund account, and begin receiving your student loan refunds electronically. Select
Add a Payment Method, Choose Bank Account, enter the banking
information (please verify your banking information with your bank prior
to entering your bank account number) and check the refund option. You may change your
information using the same steps.
If you
wish to change any payment methods, use the tab My Profiles, then
Payment Profiles. Enter your new payment method and save.
If you are
enrolled in a Payment Plan and wish to change your auto scheduled
payment method, follow the procedures above then use the Payment Plan
tab to associate the new payment method with the MPP payments.
If you
have further questions, please contact LU Student Accounts Office @
1-800-281-4677, option #4 or email studentaccounts@longwood.edu.
