Cashiering and Student Accounts

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Cashiering and Student Accounts

2009 SUMMER/FALL BILLING  PROCESS

Longwood University is utilizing an electronic billing and payment solution, TouchNet Ebill.   

2009 SUMMER BILLING INFORMATION

o    All summer charges are now due.  The billing statement generated July 1st includes your summer course schedule for all registered summer courses.

o    If you received a refund due to financial aid prior to July 1st, it may be necessary to use this refund to pay for summer charges assessed after July 1st.

·    Students with unpaid account balances will have hold flags to prevent adding/dropping classes and receiving transcripts.  If you need to drop a class and have a hold, you may contact the registrar’s office at 434-395-2580.

 

2009 FALL BILLING INFORMATION

Longwood University will generate Ebill notices on  July 10, 2009 for the fall semester. The bill for fall will be due by August 7, 2009.   Students and their authorized users will receive email notification when new statements are produced.  Students and authorized users should continue to monitor their “Current Account Balance” on a regular basis.  Any charges incurred after the initial due date of the semester bill are due when assessed. The account balance should be maintained at zero after the original semester due date. Billing statements may be generated on a weekly basis to adjust for any changes to a student's account.  Late fees of 10% will be assessed on past due balances.

MANAGING THE STUDENT ACCOUNT
 

Students manage their accounts through My Longwood Portal at this website https://my.longwood.edu/cp/home/displaylogin 

After entering the LancerNet ID and LancerNet password, Select the Student tab and click on My Student Account. Read, scroll to the bottom then “Click here to view your account information” and enter the Touch Net Payment Gateway.

View your Ebills, make payments, set up authorized users, sign up for Direct Deposit Student Loan refunds, save your ACH draft information (bank routing number and bank account number), and enroll in the Monthly Payment Plan.

Authorized Users will enter using this website once your student has established your access. https://studentaccounts.longwood.edu/C20122_tsa/web/login.jsp

Enrollment for the fall Monthly Payment Plan will open on July 10, 2009. Payments for the MPP fall semester are due on the 1st of each month from August through November.  Enrollment in the Payment Plan is per semester. Your monthly payments will be auto-scheduled upon enrollment in the plan from your bank account using an Electronic ACH  bank draft.  For more information on the Monthly Payment Plan please see visit http://www.longwood.edu/studentaccounts/mpplan.htm 

 PAYMENT METHODS  Discover, Amex, MasterCard (debit or credit) or draft your bank account. Credit/debit cards are not accepted in our Cashiering Office.  Beginning July 1st, convenience fees of 2.75% will be charged for on line credit/debit transactions. ACH bank drafts will be processed without fees. 

 IMPORTANT NOTES ABOUT PAYMENT METHODS

1.   If your payment choice is an ACH draft from a bank account, please obtain the correct format for your account number from your bank. Lines of credit, money market accounts, mutual fund accounts, trust funds, etc cannot be electronically drafted. Many "savings" accounts cannot be electronically drafted particularly with credit unions. Please check with your financial institution to verify your account can be electronically drafted. A $30 fee will be charged for any items returned by your bank regardless of the reason.

2.   If your payment choice is a debit card, please inquire with your bank concerning any daily dollar limits.

3.   Longwood University may process personal checks received in our drop box or in the mail as electronic checks via the Automated Clearing House (ACH) Network.  For reconciliation purposes, this debit will not appear as a paper check on your bank statement. The debit will be listed as an ACH payment. Your original check may not be included with your bank statement.  You may remit payment by check to Longwood University, Cashiering and Student Accounts, 201 High Street, Farmville, Va. 23909.
 

4.   If you do not wish to have your account electronically debited, please mail your payments to Longwood University Processing Center, 201 High Street, Farmville, Va. 23909.

Direct Deposit Information for credit balance refunds created by student loans only may be entered using the Payment Profile page.  Choose the Refunds tab to set up your refund account, and begin receiving your student loan refunds electronically.  Select Add a Payment Method, Choose Bank Account, enter the banking information (please verify your banking information with your bank prior to entering your bank account number) and check the refund option.   You may change your information using the same steps.

If you wish to change any payment methods, use the tab My Profiles, then Payment Profiles. Enter your new payment method and save. If you are enrolled in a Payment Plan and wish to change your auto scheduled payment method, follow the procedures above then use the Payment Plan tab to associate the new payment method with the MPP payments.

If you have further questions, please contact LU Student Accounts Office @ 1-800-281-4677, option #4 or email studentaccounts@longwood.edu.

 

   

 


Cashiering & Student Accounts
201A Lancaster Hall
Longwood University
Farmville, VA 23909
434-395-2067