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Cashiering & Student Accounts

TouchNet System

To access the TouchNet system login into myLongwood, select the Student tab, click on My Student Account

Authorized Users

Authorized Users will enter using the Longwood University Student Account Suite website once your student has established your access.

Learn more

 

Statement of Student Responsibilities

Students who attend Longwood University accept the responsibility of:

  • Full payment of tuition and fees generated from their registration
  • Full payment of all charges for housing and dining services, and other applicable miscellaneous charges
  • Payment of a $50 fee for any item(s) returned by their bank, ACH electronic drafts or paper checks, as prescribed by the Code of Virginia 2.2-4805. Students making insufficient fund payments to Longwood University may result in an Honor Code violation with the Student Conduct and Integrity office.
  • Maintaining a current mailing address on file with our Office of Registration. (Paper check refunds and tax forms will be delayed if the permanent mailing address or the local address on file for the student is not current and active.)
  • Acknowledging their Longwood email as the official means of communication to all students
  • Reading their Longwood University e-mail on a dailybasis
  • Setting up bank account information required to be used for Direct Deposit of  student loan refunds
  • Entering your mobile phone number and carrier into your profiles in My Student Accountif you wish to receive text messages for billing
  • Reading and abiding by the rules as stated in the University catalogs and handbooks

Paper bills will not be sent to enrolled students. Failure to acknowledge and review the electronic bill does not relieve responsibility for timely payments.

Late Payments

Any student account not paid in full or secured by our Payment Plan or Financial Aid or approved Third-Party Tuition Assistance will be assessed a late payment fee of 10% of the unsecured past-due account balance as prescribed in 2.2-4805 of the Code of Virginia. Failure to receive a bill does not waive the requirement for payment when due and will not prevent the application of the late payment fee.

Any communication disputing an amount owed must follow the Tuition Appeal information published on the following website Tuition/Fee Appeal

Past due accounts

Students with past due balances will have a hold placed on their account and will not be allowed to:

  • Access assigned housing & meal plans
  • Register for future classes
  • Receive official transcripts 
  • Receive their diplomas

Any account not satisfied by the final payment due date will be referred to our collection agency, and collection agency fees (of up to 32% of the outstanding balance) will be added.  Any account not satisfied by the final payment due date may be reported to the credit bureaus, and may be listed with the Virginia Department of Accounts through the Debt Set-off Program. Listing with the Virginia Department of Accounts may result in the seizure of funds from a tax refund, any refund from another state agency, and/or a lottery claim.

 

Our Mission

The mission of the Office of Cashiering and Student Accounts is to provide quality customer service while consistently adhering to Longwood University policies and practices with a special focus on the application of proper internal controls in order to safeguard the assets of the Commonwealth.
 
 

Hours of Operation

  • Student Accounts:
    Monday - Friday, 8:15am to 5:00pm
  • Cashiering:
    Monday - Friday, 8:15am to 4:00pm
 
Can't find us?  We are in Lancaster Hall and here is a floor plan of our offices.
 

1098-T information

Please note the 2013 1098T includes charges and scholarships/grants for the following semesters:

Spring 2013, Summer Term I 2013, Summer Term II 2013, and Fall 2013.  We are reporting charges for Spring 2014 on the 2013 1098T IF registration and charges occurred prior to 1/1/14.  

Charges will be reported in the year they are billed.  Grants and Scholarships will be reported in the year they are paid on the student account.

Access your 1098-T information on line. Visit Tax Credit Reporting Service for Students.

Additional 1098T Information (docx)

 

Tuition & Fees Calculator

Tuition CalculatorTuition and fees aren’t the same for everyone. They depend on several factors such as in-state or out-of-state rates, number of credits, and housing and meal options.

To figure out your student's individual tuition and fees, use our calculator.

 

Expenses & Financial Policy

The Expenses & Financial Policy for the current year can be found in the University catalogs.