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CAS Standards
A Matter of Strategic Planning
The Division of Student Affairs uses national standards for practice in Student Affairs created by the Council for the Advancement of Standards in Higher Education (CAS). CAS collaborates with specific professional associations to create national best practice guidelines in each area. We use these best practices as one way to judge our work.
Participation Numbers
The Division of Student Affairs at Longwood University is committed to sustaining an environment that offers a comprehensive array of student learning opportunities. Student Affairs values tracking participation numbers at its programs because this information helps student affairs professionals and the students with whom they work with decide how to provide quality educational and entertainment programming that meets the needs of the Longwood student.
Customer Service
The Division of Student Affairs at Longwood University is committed to providing first rate customer service to its students. Student Affairs desires to assess and continually improve customer service because a student that has had an excellent experience with a particular department will be more willing to direct their peers to take advantage of the services of that department and will use the services again.
Training Evaluations
The Division of Student Affairs at Longwood University is committed to providing effective and professional training for our student and professional staff. By assessing current training practices, such as content, applicability, and ease of use, student affairs professionals can consistently improve the effectiveness student and professional staff training.
Program Evaluations
The Division of Student Affairs is committed to evaluating the effectiveness of department sponsored programs. The information gathered about learning, effectiveness of presenter, and content will help the department review the aspects of the program should continue and the areas need to be reevaluated.
Satisfaction
The Division of Student Affairs is committed to evaluating the various services that we provide to our constituents as a measure of effectiveness. What our primary stakeholders, students, report has value in the evaluation of individual services and is a critical part of the feedback mechanism.
Content Area Specific Evaluations
The departments within the Division of Student Affairs use a variety of content area-specific assessment and evaluation tools such as surveys by Educational Benchmarking, Inc,, the National College Health Assessment, and others. These tools allow the department to compare their areas with national standards developed for their department's content area. The results of the assessment and evaluation will assist the department in program changes and/or improvements.
