ITTS Strategic Plan
Goal 2 Superior performance
- Redesign the Information and Instructional Technology web site to be more efficient, engaging and useful for the technology customer so that there is a 50% increase in visitor hits.
- Conduct an annual Information Technology customer satisfaction survey with 50% of all IT customers surveyed satisfied or very satisfied with the service they receive from IITS.
Goal 3 Engaged learning
- Support student learning and effective teaching by providing 5 new advanced technology applications in the labs and electronic classrooms.
- Conduct an IT staff needs assessment and skills inventory in fiscal year 2008 for use in the creation of a staff professional development program in fiscal year 2009.
Goal 4 Responsible Stewardship
- Complete compliance of 75% of the VITA approved Security Standard exceptions by the end of fiscal year 2008.