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Virtual Private Network (VPN)

Virtual Private Network (VPN) options provide the convenience of remote access to administrative resources such as Banner INB and network shares.

Longwood faculty and staff have two VPN options:

  • Web-based VPN: Users may connect to their office machine via a Remote Desktop Protocol (RDP) connection. This access allows users to connect to their office computer from a computer in a remote location through a web browser. Once connected, users can work directly from the desktop on their office machine and access any resources that are available from their office. Note: The computer in the office MUST be powered on in order to utilize this option. The web-based VPN does not support Windows Vista at this time.
  • Installed VPN Client: This service requires configuration by IT and can only be used on a Longwood owned computer.

Please note: You must have an active connection to the Internet to use the VPN. You will only need to use the VPN to access administrative resources that are not publicly accessible such as Banner INB and network shares. You DO NOT need the VPN client to surf the Internet or check e-mail. You will experience decreased speed while connected to the VPN.

More information and the associated VPN and wireless policy links can be found on the Information Security website.



Requesting Access to VPN Services

Web-Based VPN

Visit User Support Services in person and complete the Remote User Access Request Form. You will need to know the computer name for your office computer. To find the computer name you should right click on My Computer and choose Properties, the computer name will be listed on the Computer Name tab. You will receive instructions for use of RDP. Every effort will be made to have this access available to you within (1) business day of the request.

VPN Client

Visit User Support Services in person and complete the Remote User Access Request Form. A work order will be placed to have the VPN client configured on your computer. Access will be available to you after the configuration is applied to your Longwood owned machine.