Responsibility Belongs to All of Us

Making this year work will depend on each member of our community owning their responsibilities to help mitigate the spread of Covid-19. In that light, we’re sharing some essential principles that the Longwood community is asking of everyone.

Our Shared Commitment Student Handbook Alleged Non-Compliance Form


Note: More information will be added below as it becomes available. The latest changes were made on Tuesday, September 15, 5:18 PM.

Information for Students

Student Health

Will I have to wear a face covering on campus?

Every member of the Longwood community—students, faculty, staff, and visitors—needs to wear a face covering inside the public areas of campus buildings. That means all lobbies, hallways, restrooms, or any other public place. You also need to wear a face covering at any time you can’t maintain six feet of social distance. There are a few exceptions to this:

  • Students' personal rooms in their residence hall or Longwood-managed apartment is your own. You are not required to wear a face covering while in your room.
  • The private offices of faculty and staff. Employees may require that anyone who enters their office wear a face covering, however they are not required to wear a face covering while alone in their office.
  • There are some public areas on campus, where other precautions are in place, which are also excepted from the rule, notably the Health & Fitness Center, Dorrill Dining Hall, some Athletics facilities, and some academic spaces for particular subjects with specific needs. The Health & Fitness Center has detailed, state-guided protocols in place. Among them: students must enter and exit while wearing a face covering, and maintain social distancing while exercising.

What is a proper face covering?

Face coverings should:

  • Fit snugly but comfortably against the side of the face
  • Completely cover the nose and mouth
  • Be secured with ties or ear loops
  • Include multiple layers of fabric
  • Allows for breathing without restriction
  • Be washable and machine dried without damage or change to shape

I am unable to wear a face covering due to a health condition. What do I need to do? 

Please contact the Office of Disability Resources at (434) 395-2391.

I am concerned about other members of the Longwood community not following the requirement to wear face coverings. How will these requirements be enforced? 

It is everyone’s personal responsibility as citizen leaders to take these guidelines seriously and hold their friends and hallmates accountable. Students who do not follow requirements and guidelines may be referred to the student conduct office. Employees are expected to follow the same requirements and guidelines.

Why aren’t all students, faculty and staff being tested before returning to campus?

Longwood understands that there are different approaches to mass testing of asymptomatic populations in place at different universities across the country. We have made the decision not to require mass testing intentionally, taking clear guidance from the Virginia Department of Health and Centers for Disease Control. Both of those agencies strongly recommend against testing asymptomatic individuals for several reasons, including:

  • Tests continue to be limited and should be reserved for those having symptoms and/or who have been deemed contact exposed
  • Lab turnaround times are significantly impacted when more tests need to be processed
  • Mass testing does not give an accurate picture of virus prevalence several days later when the campus population is back together, and can lead to a false sense of security

The CDC clearly states it “does not recommend entry testing of all returning students, faculty and staff.” Longwood will continue to responsibly follow this guidance and test symptomatic members of the community, while working with the Virginia Department of Health on contact tracing and making tests available to those considered “contact exposed.”

What should I do if I have symptoms of Covid-19 or feel sick?

Call the University Health Center at 434-395-2102 or your medical provider, and they will discuss whether you need to be tested for the virus. Do not go to class, and contact your professors to discuss completing classwork.

I think I may have been exposed to Covid-19. What should I do?

If you believe you have been exposed to COVID-19, there are a few important steps to take.

  • Stay in your room and minimize interactions with others. During any essential interaction, you should maintain a strict 6 foot distance—including your roommate.
  • Contact the University Health Center at (434) 395-2102 for guidance

The incubation period of COVID is up to 14 days, which means there is no test that will detect the disease minutes or hours after you have contracted it. Based on the nature of your exposure, your health care professional will tell you what symptoms to look for, how to practice quarantine if deemed appropriate, and when to consider testing.

In order for a person to become infected by COVID, they need to be exposed to a certain number of infectious particles for a certain amount of time. Exposures known as “close contact” exposures are generally required for infection (kissing, sharing toothbrushes, cups, getting coughed or sneezed on OR being within 6 feet of a person for more than 15 minutes. Exposures that do not meet these criteria are generally not adequate to transmit the disease and do not necessarily require testing.

Remember that the efficacy of mask wearing, hand washing and physical distancing of at least 6 feet are extremely effective at preventing this disease. If you happen to get closer than 6 feet to someone, correct the situation promptly. Fewer than 15 minutes of exposure is highly unlikely to result in transmission unless they sneeze, or cough directly on you---or kiss you.

What happens if I or someone else on campus tests positive for Covid-19?

Students who test positive for Covid-19 will need to self-isolate. Based on their housing situation, the University and University Health Service may determine they can self-isolate in their own rooms. If they cannot, ARC Hall will be used to house residential students who need to be isolated, or any students who are symptomatic and cannot return home. Students temporarily staying in ARC will have meals delivered and will be able to work with professors to stay on pace with their classes. The University Health Center and Longwood staff will be in touch with them each day as they recover.

The Virginia Department of Health will also conduct contact tracing and notify any students who need to quarantine in their rooms after a possible exposure. Those students will also have meals delivered and be able to continue their studies, working with their professors.

If you live off-campus, you will most likely need to isolate in your apartment or house. University Health Center and Longwood staff will still be in touch regularly.

For privacy reasons, Longwood will not release the names of students, faculty, or staff who test positive for Covid-19 or those who may have been exposed. If you have been exposed and need to quarantine for the recommended 14 days, the Virginia Department of Health will contact you.

What is the difference between isolation and quarantine?

Isolation is the separation of people who have either tested positive for the virus or who are presumed positive from a larger community. Quarantine is separating people who may have been exposed from a larger community to see if they become symptomatic.
Residential students who need to isolate on-campus will do so in ARC Hall. Students who need to quarantine will generally do so in their residence hall rooms.

Can anyone get tested for Covid-19 even if they don’t have symptoms?

Currently, only symptomatic and reported close contact patients coming to the University Health Center are being tested for Covid-19. The exception is for student athletes returning to campus and those that need documentation of testing in order to have other medical or dental procedures. Patients are screened prior to coming to the office to determine if there is a Covid-19 concern. If so, they will be instructed on what to do.

This approach is the same at Centra Southside Community Hospital and other community health agencies. 

Can I get tested at the University Health Center?

If you need to be tested for Covid-19, you can get tested at the UHC. We have ample testing kits available for patients who are symptomatic and close contacts of positive cases. Since the testing is generally in conjunction with a visit to the UHC there is the normal co-pay. We are currently collecting Covid-19 testing samples and sending them to LabCorp for processing. The turnaround time for results has ranged from 24 hours to up to a week, depending on the lab’s volume, and recently it’s generally taking one to two days to get results back.

If the University Health Center is closed, there are local health care options. Centra operates both Southside Community Hospital and a primary care facility located near campus on Main Street that accepts walk-in patients. That primary care facility is open until 8 p.m. weekdays and on Saturdays.

If I test positive at a health care provider other than the University Health Center, what should I do?

Do not return to campus. Contact the University Health Center at (434) 395-2102 to let Longwood staff know about your status.

I need to go to the University Health Center for another reason. Are there any changes?

We have implemented several changes to our operations.

  • Walk-ins will not be permitted. We are asking that everyone call prior to coming to the office or coming through the door. Only individuals with appointments or a need to drop off paperwork or pay a bill are to come in the clinic.
  • We are asking that students not bring a guest with them to the office.
  • Seating is spaced out every six feet.
  • Increased frequency of cleaning.
  • Prefer patients come in with a mask but one will be given to them if they arrive without one.
  • Patients with COVID concern will have a telehealth visit and then will be given directions.
  • Telehealth visits are available.

Will there be extra cleaning on campus?

Yes, the housekeeping staff has stepped up cleaning efforts on campus, prioritizing high-traffic and high-touch areas.

Are students responsible for bringing their own thermometers? Or will Longwood be providing them? 

Students should bring their own thermometer with them. 

I’ve been doing the daily screening questions. Is there a place where I need to report my answers?

There is no official place that you need to report your answers to the screening questions. You should just answer them each day beginning 10 days before returning to campus and only if the answer to one or more of them is "yes" do you need to take action. If on any day you answer "yes" to one or more of the questions then you need to contact the University Health Center.

Academics

The vast majority of professors will teach their classes in-person this fall. Some classes will be taught fully online as class adaptation requests are approved. We have communicated those changes to students enrolled in those classes when they are finalized. If students need to miss class there will be tools in place for them to keep up.

How will classrooms be set up?

Available desks and chairs in all classrooms will be set a minimum of the Virginia Department of Health-recommended 6 feet apart. Many classes will be moved to larger classroom spaces in order to accommodate social distancing guidelines. Face coverings will be required in all classrooms and all academic buildings while classes are in session.

Will classrooms undergo extra cleaning?

Classrooms and other academic space will be prioritized by housekeeping staff and regularly sanitized with misting spray after hours. Faculty have been asked to spray surfaces in classrooms at the end of class to give the spray enough time to sanitize the surface. Spray bottles and paper towels are available in every classroom.

What kind of classes are being offered?

Student course schedules may have a combination of a fully online course, a fully in-person course, or a blended or hybrid course, where students attend a class both in-person and online. 

How do I know if I have a fully online course?

 If you have a fully online course, then the Location column in the course listing on your MyLongwood “Week at a Glance” will read “Web Online.” That class may either occur synchronously (at planned days and times) or asynchronously.

  • If there is a day and time listed with the course, then the course is synchronous. In other words, your professor will communicate to you how you will be meeting via Zoom or other means at planned days and times.
  • If the day and time are listed TBA, then the course is asynchronous. Your professor will communicate to you deadlines of when assignments should be completed and may poll the class about particular individual or small group meetings.

In either case, your professor should also have office hours listed in the syllabus that will occur via Zoom or some other means.

One of my classes is scheduled as “Hybrid.” What does that mean?

A Hybrid course is one where you attend a class both in-person and online. Your MyLongwood “Week at a Glance” will list the days you are online and the days you attend in person. Look under the day and time and location column to see more details and reach out to your professor if you have any questions.

What does it mean that my in-person classes might have online elements?

Some blended courses, which combine in-person and online learning, will not be listed in myLongwood. Because of physical distancing of furniture, some classes will not be able to fit in a classroom all at once. Professors will split the course into groups, so one group attends in-person certain days while the other group attends via Zoom. In such cases, your professor will let you know what days you should attend in-person and what days you will be attending class via Zoom.  

Where can I go to reserve individual study space to connect with my online classes?

Students can reserve individual study spaces on the 2nd floor of Greenwood Library, rooms 216-221, whenever the Library is open. Reserve room space using this link or by scanning the QR code on each room’s door.

I have a lab or other hands-on class. How will that be different?

We are working to put social distancing measures in place as much as possible. This includes science labs. We do anticipate that there will be some courses whose content requires continued close contact (nursing courses, for example). Students will be made aware of such courses, and if they are uncomfortable, they may need to defer taking the course.

I looked at my schedule and it’s telling me I have a time conflict. Why is that? 

The conflict message is a result of how we are accommodating social distancing for some of our classes. Your course has two different meeting rooms, same building. The faculty will help direct you to which room.

I am supposed to have my teaching practicum this fall. How will I complete that?

We are working closely with the Virginia Department of Education on guidance about field placements and student teaching. The Office of Teacher Preparation is in contact with school divisions and will communicate with students and advisors as they have more information.

I heard you are extending the time between classes so students can move around while maintaining social distance. What are the details?

We’ve extended the time between classes to 15 minutes on Mondays, Wednesdays, and Fridays, when we have the most classes in session. Check your MyLongwood page for specific class times.

Are there additional measures I need to be aware of while going to class?

When moving to and from class, please avoid waiting in the hallways outside of classrooms. Wait until classes have been dismissed and students have left the classroom to enter the classroom. Try not to arrive at a class more than ten minutes early to help prevent hallway congestion from departing classes.

If I am in isolation or quarantine, will I be able to keep up with my classes?

Every professor will have a plan to deliver course content to students who are unable to make it to class. Students in isolation or quarantine will be responsible for completing assignments and other tasks in coordination with their professors. Students will have contact with a representative to help make sure they have access and that communication is clear.

Will student support services like the Writing Center and Center for Student Success still be available to students?

Yes, student support staff will continue to serve students both in-person and virtually.

Will Greenwood Library be open? Will I have to wear a face covering in the library?

Greenwood Library will be open to students and the general public. Face coverings should be worn while in the library. The library will open on amended hours for the fall semester:

  • Monday-Thursday: 8am-Midnight
  • Friday: 8am-5pm
  • Saturday: 10am-5pm
  • Sunday: 1pm-Midnight

What is the academic calendar this semester?

Several changes to the academic calendar will be in place for this semester. They are:

  • Classes will begin on Aug. 24
  • Classes will be held on Labor Day (Sept. 7)
  • There will be no Fall Break
  • Classes will end at Thanksgiving Break
  • A two-week review and final exam period will begin after Thanksgiving Break. Most exams will be online.

Can I study abroad in the fall?

No, there will be no study abroad experiences available in the fall semester.

Can I plan to study abroad in the winter?

No, there will be no study abroad experiences available in the winter intercession.

Housing

Will social distancing or face coverings be required in residence halls?

Every member of the Longwood community—students, faculty, staff, and visitors—needs to wear a face covering inside the public areas of campus buildings, including residence halls. Students' personal rooms in their residence hall or Longwood-managed apartment are their own. You are not required to wear a face covering while in your room.

Signage will be posted in residence halls to encourage this practice, and Resident Advisors are undergoing training on encouraging social distancing practices. Face coverings are not required within private residence hall rooms.

Are visitors allowed in residence halls?

To start the semester, visitors--including family members--will be restricted in Longwood-managed housing. This restriction is part of our return-to-campus protocol, and will be in effect at least until Labor Day. At that time, we will evaluate in light of public health conditions and guidance, and either extend these restrictions or potentially adjust them with other continued precautions. In the meantime, students who live in these groupings of student housing are asked to visit only others in the same housing group:

  • Lancer Park
  • Moss Hall
  • Johns Hall
  • Longwood Landings
  • Sharp, Register, Stubbs halls
  • Cox, Wheeler halls

Will residence halls be cleaned more often?

The Budd Group, which provides housekeeping services to Longwood, will staff three disinfectant technicians to work at Longwood this fall. High-traffic areas and high-touch items (doorknobs, shared counters, etc.) will be prioritized. Those areas will be cleaned and disinfected several times per day.

How much cleaning will Longwood do in individual rooms and bathrooms, and how much is the student’s responsibility?

Once students move into their residence halls, it is their responsibility to clean their room and bathroom.

Will hand sanitizer/disinfectant spray be available to students living in residence halls?

Additional hand sanitizer stations will be available across campus, but students will need to bring their own disinfectant spray to clean rooms and bathrooms.

How will Move-In Day be different?

Freshman and transfer student Move-In Day will be spread over two days, with morning and afternoon time slots to allow students and families to social distance while moving into their residence halls. Each slot will be assigned a staggered odd or even floor to further promote ease of movement. Detailed instructions were sent to students assigned a residence hall room.

Events

What will New Lancer Days be like?

New Lancer Days—the initial time on campus for freshmen students—will be delivered in a hybrid model this fall. Small groups of students will meet with freshman “coaches” and Peer Mentors on regular topics, including Covid-19 preparedness and preventative measures. Traditionally large group sessions about campus policing, Title IX information, and others will be delivered online or through small group sessions.

What are the plans for Convocation?

Convocation will be held on Thursday, Sept. 10. For more details, visit the Convocation webpage

Will Parents Weekend and Oktoberfest continue to be held?

Within the guidelines of the current Commonwealth re-opening phase, we plan to hold Parents Weekend and Oktoberfest in some form. Those plans are still evolving, and will be communicated to students and parents when they are finalized.

Can my club/organization continue to meet?

Student Affairs staff has worked with the leadership of clubs and organizations--including fraternities and sororities--to communicate guidance for meetings and social events. Many regular meetings this semester will be held online, and university staff is working with groups to support those meetings. Other groups have planned ways to meet with proper precautions in place, working closely with university staff.

Will Commencement be held in October as planned?

Commencement 2020 exercises previously scheduled for Oct. 9 and 10 have been canceled because of Longwood's continuing responsibility to public health and state and local restrictions on gatherings.

Longwood administrators are working with graduates who have longstanding plans to be in Farmville over that weekend to see if there is an appropriate way, subject to public health conditions and in line with state and local guidance/restrictions, for small groups of graduates and their families to mark the occasion. For more information, please email commencement@longwood.edu

Financial Aid / Student Employment

My family’s finances have changed due to Covid-19. Do I qualify for more financial aid?

Longwood understands that some family finances have been negatively impacted by the Covid-19 pandemic and are here to work with you. Contact the Financial Aid Office at finaid@longwood.edu or 434-395-2077 to request a “Change In Income” form to reflect your current financial situation.

Can I still do work-study in the fall?

If you have been awarded a work-study and have a job, you may complete the work-study.

Transportation

I’m a freshman student. Can I have a car on campus?

This fall, freshman students are allowed to have a car on campus. Please contact Parking Services at parking@longwood.edu or 434-395-2612 for more information.

Will the Farmville Area Bus still run? Will there be additional regulations for riders?

The FAB will begin its campus line on a weekend schedule beginning Aug. 20. On Aug. 24, the campus line will begin its regular schedule. Riders will be required to wear a face covering and stay 6 feet from other passengers while on the bus.

Lancer Card / Meal Plans

I am a new student. How do I get my Lancer Card?

If you live near Farmville or are visiting campus before the semester starts, you are welcome to pick up your card at Lancer Card & Campus Services between 9 a.m. and 3 p.m. Monday through Friday. The office is located in Coyner G10. 

If you won’t be on campus until move-in day, and you submitted a photo online, your card will be available for pickup on Aug. 19-20 at your residence hall. 

If you did not submit a photo online, please come to Coyner G10 to have your picture taken. Please bring a photo ID with you. Beginning Aug. 17, office hours will be 8:30 a.m.-5 p.m. Monday through Friday.

How do I get a meal plan?

Students living in Longwood-managed housing (on-campus residence hall or off-campus apartment complex) have already enrolled in a meal plan. The default meal plan is Block 225 for students in residence halls and Block 80 for Lancer Park and the Landings.

Commuters can sign up for a meal plan anytime by logging into lancercard.longwood.edu with their LancerNet ID and password.

All meal plan costs are charged to your student account and can be viewed on MyLongwood.

Meal plans begin Aug. 16, 2020 and the deadline to change your meal plan is 5 p.m. on Aug. 31, 2020.


Campus Operations

Dining

Will Dorrill Dining Hall be open?

D-Hall will be open to students, with several important changes, including:

  • increased cleaning and sanitation
  • stanchions for line management at self-service stations
  • reconfiguration of dining areas
  • menu adjustments for faster service
  • PPE requirements for food service workers

We’ve also added additional dining spaces to include the Nance and Lewis rooms in the bottom floor of Dorrill and the Soza Ballroom on the second floor of the Upchurch University Center. Diners will need to wear proper face coverings at all times while moving around the Dining hall and making their selections. Facial coverings can be removed while seated and eating.

We’ve also switched to a hybrid eat in and take out service model which includes disposable plates and utensils, fully staff-served food, and increased grab-and-go and takeout, options. These changes reflect the current reopening phase we are in, but we have plans in place to respond should guidance from state officials change. If we have to take those steps, we’ll communicate those with the campus community.

Can I get my food to go so I don’t have to eat in the dining hall?

Disposable to-go boxes continue to be available to students.

Will Upchurch food options be open?

Yes, Upchurch food options will be open for the fall semester. There will be social distancing requirements for patrons, including stanchions for line management, and floor dots for those waiting to place an order. Increased cleaning and sanitation measures will also be in place at all Aramark locations.

Will Chick fil-A and Moe’s be open?

Yes, those restaurants will be open. Aramark has also extended meal exchanges to include certain meals at Moe’s, so students won’t have to use LancerCash. 

Will Greens To Go and the Pod be open?

All Aramark-run food options will be open for the fall semester.

Will food service workers be required to wear PPE?

Yes, all food service workers will be required to wear face coverings and gloves.

Common Areas

Will buildings and facilities on campus be open?

All buildings on campus will be open, though some on amended hours. Visit their websites to find up-to-date hours of operation:


Information for Faculty & Staff

Will I have to wear a face covering on campus?

Every member of the Longwood community—students, faculty, staff, and visitors—needs to wear a face covering inside the public areas of campus buildings. That means all lobbies, hallways, restrooms, or any other public place. You also need to wear a face covering at any time you can’t maintain six feet of social distance. There are a few exceptions to this:

  • Students' personal rooms in their residence hall or Longwood-managed apartment is your own. You are not required to wear a face covering while in your room.
  • The private offices of faculty and staff. Employees may require that anyone who enters their office wear a face covering, however they are not required to wear a face covering while alone in their office.
  • There are some public areas on campus, where other precautions are in place, which are also excepted from the rule, notably the Health & Fitness Center, Dorrill Dining Hall, some Athletics facilities, and some academic spaces for particular subjects with specific needs. The Health & Fitness Center has detailed, state-guided protocols in place. Among them: students must enter and exit while wearing a face covering, and maintain social distancing while exercising.

What is a proper face covering?

Face coverings should:

  • Fit snugly but comfortably against the side of the face
  • Completely cover the nose and mouth
  • Be secured with ties or ear loops
  • Include multiple layers of fabric
  • Allows for breathing without restriction
  • Be washable and machine dried without damage or change to shape

Will faculty and staff have to go through any training?

Faculty and staff are required to complete mandatory Covid-19 training by Sept. 15. The training modules take about 10 minutes to finish.

Why aren’t all students, faculty and staff being tested before returning to campus?

Longwood understands that there are different approaches to mass testing of asymptomatic populations in place at different universities across the country. We have made the decision not to require mass testing intentionally, taking clear guidance from the Virginia Department of Health and Centers for Disease Control. Both of those agencies strongly recommend against testing asymptomatic individuals for several reasons, including:

  • Tests continue to be limited and should be reserved for those having symptoms and/or who have been deemed contact exposed
  • Lab turnaround times are significantly impacted when more tests need to be processed
  • Mass testing does not give an accurate picture of virus prevalence several days later when the campus population is back together, and can lead to a false sense of security

The CDC clearly states it “does not recommend entry testing of all returning students, faculty and staff.” Longwood will continue to responsibly follow this guidance and test symptomatic members of the community, while working with the Virginia Department of Health on contact tracing and making tests available to those considered “contact exposed.”

Should faculty and staff continue to telework?

State guidance continues to be that employees who are able to telework should do so. Vice presidents are working with staff to determine when on-campus work is appropriate.

Who determines if I’m eligible for telework?

The vice president in your area will determine which employees are eligible for telework.

My job can be accomplished via telework but I have limited or no access to the internet at home. What should I do?

Guidance will be provided by the Vice President of your area.

My job can be done via telework, but I want to continue to work from campus. Is that acceptable?

The governor’s office is encouraging those who can telework to do so. Faculty and staff continue to have access to their work spaces.

I am in a group deemed high risk by the CDC and cannot telework, what do I do?

Contact HR at hrCovid19@longwood.edu.

My job cannot be done via telework and I have health concerns about coming onto campus. What do I do?

Contact HR at hrCovid19@longwood.edu.

My job cannot be done via telework but I don’t have childcare. What do I do?

Contact HR at hrCovid19@longwood.edu.

As a faculty member, where I can find more information about the fall semester?

Please note that you can visit the Academic Affairs COVID-19 Information Hub, which compiles useful information about classroom teaching and other academic matters for the fall.


Information on Commencement

Will Commencement be held in October as planned?

Commencement 2020 exercises previously scheduled for Oct. 9 and 10 have been canceled because of Longwood's continuing responsibility to public health and state and local restrictions on gatherings.

Longwood administrators are working with graduates who have longstanding plans to be in Farmville over that weekend to see if there is an appropriate way, subject to public health conditions and in line with state and local guidance/restrictions, for small groups of graduates and their families to mark the occasion. For more information, please email commencement@longwood.edu