What can I expect during my first visit?

When you arrive for your first visit, you will be welcomed by a CAPS staff member. Then you will meet with a counselor for 30 minutes to discuss the reason(s) for your visit. You will have the opportunity to talk about your concerns, in your own words. Your counselor will have some questions to help clarify your situation; and by the end of the initial consultation, the two of you will decide what type of counseling (individual or group) is most appropriate for you.

You will most likely be scheduled to return to CAPS for a second appointment, which is called an intake.  During the 45-50 minute intake, the counselor collects relevant history and additional information and a plan for addressing your concerns will be made.

Who can use CAPS, and how much does it cost?

Services are available at no additional charge to any student enrolled at Longwood University.

How do I get started?

You can make an appointment either in person (in the upper level of the Health & Fitness Center) by phone (434-395-2409) or by email (longwoodCAPS@longwood.edu).  Typically you will be able to meet with a counselor within a week or two, and if for any reason you are unable to keep an appointment, please call CAPS to let us know. We appreciate your giving us as much advance notice as possible for any cancellation or rescheduling of appointments.

In the case of an emergency, you should contact CAPS and let us know that it is an emergency. If you cannot reach CAPS (434-359-2409) or if it's after hours, please contact the Longwood University Police (434-395-2091), your Resident Advisor (RA), or the Resident Education Coordinator for your hall or building.

Is what I say in counseling confidential?

Counseling is confidential, and CAPS staff places the highest level of importance on protecting your private information. We do not share information about a student without the student's written permission, except when required by law, such as in the case of suspected child or dependent abuse, imminent danger to self or others, or a court order. 

All counseling records are confidential and are not part of your Longwood academic record.

How does counseling work?

Counseling is a collaborative process that includes you every step of the way, from determining what your goals are to deciding when it is time for your counseling experience to come to an end. You and your counselor will work together to explore your thoughts and feelings, to examine relationships, and to create solutions to your problems. Counseling can be hard work, but the rewards you will gain from making positive changes in your life are priceless.