Cashiering & Student Accounts
Statement of Student Responsibilities
Students who attend Longwood University accept the responsibility of:
- Full payment of tuition and fees generated from their registration
- Full payment of all charges for housing and dining services, and other applicable miscellaneous charges
- Payment of a $50 fee for any item(s) returned by their bank, ACH electronic drafts or paper checks, as prescribed by the Code of Virginia 2.2-4805. Students making insufficient fund payments to Longwood University may result in an Honor Code violation with the Student Conduct and Integrity office.
- Maintaining a current mailing address on file with our Office of Registration. (Paper check refunds and tax forms will be delayed if the permanent mailing address or the local address on file for the student is not current and active.)
- Acknowledging their Longwood email as the official means of communication to all students
- Reading their Longwood University e-mail on a dailybasis
- Setting up bank account information required to be used for Direct Deposit of student loan refunds
- Entering your mobile phone number and carrier into your profiles in My Student Accountif you wish to receive text messages for billing
- Reading and abiding by the rules as stated in the University catalogs and handbooks
Paper bills will not be sent to enrolled students. Failure to acknowledge and review the electronic bill does not relieve responsibility for timely payments.
Any student account not paid in full or secured by our Payment Plan or Financial Aid or approved Third-Party Tuition Assistance will be assessed a late payment fee of 10% of the unsecured past-due account balance as prescribed in 2.2-4805 of the Code of Virginia. Failure to receive a bill does not waive the requirement for payment when due and will not prevent the application of the late payment fee.
The University reserves the right to revise or alter all tuition and fees, regulations pertaining to student tuition and fees, and tuition and fee collection procedures whenever such revisions or alterations are deemed necessary.
Any communication disputing an amount owed must follow the Tuition Appeal information published on the following website Tuition/Fee Appeal
Past due accounts
Students with past due balances will have a hold placed on their account and will not be allowed to:
- Access assigned housing & meal plans
- Register for future classes
- Receive official transcripts
- Receive their diplomas
Any account not satisfied by the final payment due date will be referred to our collection agency, and collection agency fees (of up to 40% of the outstanding balance) will be added. Any account not satisfied by the final payment due date may be reported to the credit bureaus, and may be listed with the Virginia Department of Accounts through the Debt Set-off Program. Listing with the Virginia Department of Accounts may result in the seizure of funds from a tax refund, any refund from another state agency, and/or a lottery claim.
Our MissionThe mission of the Office of Cashiering and Student Accounts is to provide quality customer service while consistently adhering to Longwood University policies and practices with a special focus on the application of proper internal controls in order to safeguard the assets of the Commonwealth.
Hours of Operation
- Student Accounts:
Monday - Friday, 8:15am to 5:00pm
Monday - Friday, 8:15am to 4:00pm
Please note 2012’s 1098T will include charges and scholarships/grants for the following semesters:
Spring of 2012; Summer Term I of 2012; Summer Term II of 2012; Fall of 2012
Change in reporting:
We are not reporting the charges and scholarships/grants for spring 2013 on the 2012 1098T. In accordance with IRS guidelines, we will report those on the 2013 1098T. Charges/scholarships/grants are reported in the year in which they are applicable, rather than the year in which they were billed.
Access your 1098-T information on line. Visit Tax Credit Reporting Service for Students.
Additional 1098T Information (docx)