Main Campus

Laundry rooms are located in each residence hall.  Every laundry room is equipped with multiple High Efficiency (HE) washers and dryers.  Machines accept coins or Lancer CA$H.  The cost per wash or dry cycle is $1.50 per load. 

The Energy Star® rated, high-efficiency machines installed on campus clean effectively, help save time, and are gentle on your clothes and the environment! High-efficiency, front loading machines hold more clothes and use less water than conventional laundry equipment, saving you time and energy. For best results, use only 2 tbsp. of concentrated HE detergent; it's specially formulated for high-efficiency machines.  If using a pod, place directly in the drum of the washer (not the detergent dispenser).

Add Lancer CA$H so you can use your Lancer Card to pay for laundry without working about collecting quarters!

Longwood Managed Apartments

Lancer Park and Longwood Village apartments are furnished with a washer and dryer at no additional cost.

Lancer Park North and South washer/dryer units are located on each floor, but not in each individual apartment unit.  A laundry plan is included on the student’s Lancer Card in these locations.  (Students are given $96.00 per semester for laundry.  If these funds are depleted, students must use Lancer CA$H to pay for their laundry.)

The Landings washer/dryer units are located in a centralized, laundromat (with card access for Landings residents only) on the 1st floor of SW (Subway) Building Southwest (Subway) building.  A laundry plan is included on the student’s Lancer Card in these locations. (Students are given $96.00 per semester for laundry.  If these funds are depleted, students must use Lancer CA$H to pay for their laundry.)

Ways to Pay

Coins 

All machines on main campus accept coins. Select machines in Longwood Managed Apartments are card-only.

Lancer CA$H or Included laundry plan

  • Pick a machine, load your clothes and note the number of the machine you are using
  • Swipe your Lancer card in the reader
  • Select your machine number and PRESS ENTER
  • Read display and confirm your machine number then PRESS ENTER
  • Go back to the machine and choose your cycle to start.

Problems

Laundry issues should be reported directly to Caldwell & Gregory and/or the Lancer Card Center. 

QR codes are located on each machine for convenience.  To report machine issues, scan the QR code or contact Caldwell & Gregory at service@caldwellandgregory.com or call 1-800-927-9274.

You can also contact the Lancer Card Office by email at lancercard@longwood.edu or call us at (434) 395-2715 with questions/concerns.

We need the following information when you report a problem:

  • Your name
  • Building name
  • Machine number
  • Description of problem

Laundry Monitoring and Notifications

LaundryView allows you to check the status of machines in your laundry room online without ever setting foot outside your dorm room. And the LaundryView® Text Alerts feature lets you ask the machine for a text message when your cycle is complete. Together they make doing laundry a breeze.

Use your LancerNet ID and password to log in to Lancer Card Center’s online services at lancercard.longwood.edu.  View machine availability or sign up to be notified once your cycle has finished.

Refunds 

All refunds, coin, Lancer CA$H or laundry funds, are done at the Lancer Card Office located in Coyner G10.  Contact our office by phone or email to request a refund.

Helpful Tips

Please also check out the newest guidelines for laundry (pdf).